Frequently Asked Questions
Why should i chose secure2ware? there are other companies in my area
-Secure2ware will provide the best available service after the sale, we stand behind our labor, we have been in business since 2005 and have maintained an A+ Rating with the BBB and an outstanding reputation for going the extra mile for our customers, we do extra things for our customers that others don't know about or care enough to even mention. We care about you weather you are our customer or not, we will respect and treat your project as if it were for our lovely mother. Contact us now to discuss how we can provide you with outstanding service.
does your company install cameras bought someplace else?
-Yes, Secure2ware will install your equipment if you did not purchase it from us, we will also provide basic user training and support after the initial install, however we assume no responsibility for the warranty or operation of equipment that we did not provide.
In most cases the equipment that we provide maybe higher quality than what you can purchase of the self or online, our equipment starts with a minimum of a 3 year warranty, we also offer extended equipment warranties for our equipment up to 5 additional years after the standard manufactures 3 year warranty. That says a lot about the quality of our equipment. We also offer Pre-Paid Service Calls at great savings and Maintenance Contracts to cover our future support if you need it.
In most cases the equipment that we provide maybe higher quality than what you can purchase of the self or online, our equipment starts with a minimum of a 3 year warranty, we also offer extended equipment warranties for our equipment up to 5 additional years after the standard manufactures 3 year warranty. That says a lot about the quality of our equipment. We also offer Pre-Paid Service Calls at great savings and Maintenance Contracts to cover our future support if you need it.
must i sign a long contract with your company?
-No, you do not have to sign a long contract with our company, however in some instances it may be more beneficial to do so.
Secure2ware understands that every customer's situation or reasons may vary, therefore the best advise would be to have one of our experienced support staff meet you to to identify your exact needs. We don't believe in pressure sales or deals that are only good for that day type of gimmicks, we provide you with enough information so that you can make the best informed decision that meets your needs. In each case, we show you what we have to offer - with the price included - and allow you to select what you want. Very simple process. Contact us now for more information.
Secure2ware understands that every customer's situation or reasons may vary, therefore the best advise would be to have one of our experienced support staff meet you to to identify your exact needs. We don't believe in pressure sales or deals that are only good for that day type of gimmicks, we provide you with enough information so that you can make the best informed decision that meets your needs. In each case, we show you what we have to offer - with the price included - and allow you to select what you want. Very simple process. Contact us now for more information.
